Hiring the Best Team for the Job
Sometimes people can be all too trustworthy when it comes to choosing contractors to do any type of home improvement work. Learn what makes Next Day Exteriors different and ask yourself a few common-sense questions before hiring a partner you can trust.
Friendly & Courteous
Representation at Initial Contact
First impressions often give you a good indication of what kind of customer service a company provides. Was your initial contact with an actual person, rather than a voicemail? Was it quick and easy to schedule an appointment? Were you initially greeted by a friendly, courteous representative that dressed professionally and had a positive attitude?
Timely, Professional Estimates
Did you get your estimate at the time of the appointment and was it professional? Receiving your estimate in a timely fashion can indicate the speediness of service you may receive, and also indicate how quickly unforeseen problems can be resolved. At Next Day Exteriors, speedy and thorough estimates are crucial to our process. Often, it can be frustrating going back and forth with unprofessional contractors. Companies or individuals that provide slow, limited-scope estimates tend to be slow in finishing a project and generally deliver less than a company that professionally spells out every detail.
“Choosing Next Day Exteriors to update the dated interior of our home was the best choice we could have made. From assisting with color options to their excellent cabinet repainting work, they completed the job quickly and showed true professionalism.”
Sarah – Homeowner in upper arlington
Addressing All Questions & Concerns
Trusting your instincts is one of the most important things you can do when hiring a home improvement company. Company representatives should be able to understand everything about your specific project and answer any questions that may come up.
Providing Insurance Certificates
& A Written Warranty
Having commercial liability insurance, bonding, and a written warranty
is an important part of selecting a home improvement company.
Be leery of companies that cannot provide you with this.
Credibility That Gives You Peace of Mind
When hiring a home improvement company, it’s essential to hire based on trust, rather than the cheapest option. Does your prospective contractor have a real business address? There are thousands of ‘fly-by-night’ home service companies that make their living off scamming consumers. While all contractors with P.O. boxes are certainly not scam artists, you should be careful about choosing companies without a reputable business mailing address.
Finally, ask your potential home improvement company if they have a contractor’s license or if they are a member of the Better Business Bureau (BBB), National Association of the Remodeling Industry (NARI), or Painting and Decorating Contractors of America (PDCA). These organizations hold contractors to a higher standard and reputable companies, such as Next Day Exteriors, will have a home improvement contractor’s license and be affiliated with such quality third-party industry associations.
